Cosmetic surgery chain Signature Clinic SUES customers who left bad reviews online for defamation – as company comes under fire for “using legal action to try to silence critics”

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Toby Young, General Secretary of the Free Speech Union, told MailOnline: ‘Unhappy customers should be able to tell people about their bad experiences on sites like Trustpilot without fear of being sued for defamation.
“My father Michael Young started Which! magazine, so defending people’s right to write reviews of consumer goods and services without fear or favour is following in the family tradition.”

Tom Cotterill, MailOnline, 18th December 2023.