Cosmetic surgery firm sues customers over negative reviews

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Bryn Harris, the FSU chief counsel, said it was alarming that abusive litigation tactics were being deployed against consumers sharing honest opinions about services they had paid for.
“Unlike journalists and authors, who are the usual targets of Slapps, our members did not have legal representation or the backing of a publisher. I don’t think it would occur to anyone posting an online review that they would ever need legal advice.”

Fiona Hamilton, The Times, 18th December 2023.